FAQs

Every question deserves a good answer, which is why we’ve prepared these responses to the questions Energy Laboratories receives most often. If the answer to your question is not included below, or if you need additional information, please contact us.

Please contact a Project manager for any other questions.

What should I be testing my water for?

To have baseline information about your well water, you should analyze for domestic use and total coliform bacteria. Montana and Wyoming residents have the opportunity to have their samples analyzed through the Well Educated program.

If my total coliform bacteria sample comes back positive, what should I do?

If your water sample tests positive for total coliform, further investigation is highly recommended to discover the source of contamination. In addition, shock chlorination may be appropriate.

Can my soil be tested to see why my garden doesn’t grow?

Absolutely. In fact, Energy Laboratories offers a variety of lawn and garden packages. Please refer to the Soils-2 page of our Technical Services and Fee Schedule, which includes a fertilizer recommendation written by an agronomist.

What is the powder in my sample containers?

Some containers contain a dechlorination agent to neutralize any residual chlorine that may be in the water. Do not rinse the container.

What is this sample that is taped to the inside of my cooler?

This sample is called a trip blank and it is a Quality Assurance sample that identifies any contamination which may occur in shipment to and from the laboratory.

What should I do if I get preservative on my skin or clothing?

Immediately rinse your skin or clothing with water for a couple of minutes and apply baking soda. More information is available on our Material Safety Data Sheets.

Why do I have to fill so many sampling containers?

Each type of analyses has specific requirements, sampling containers and preservatives to achieve the most accurate results possible.

Do I have to cool my samples during shipping?

If your sample results are being used for regulatory permit purposes, they must arrive at the laboratory at a temperature below 6 degrees C. Even if your samples are for private use, it is best to keep them as cool as possible.

How do I get my samples back to the laboratory?

Please ship samples back to the laboratory in the cooler provided. Inside you will find UPS and Federal Express Authorized Return Service labels we have provided for your convenience. Please note that if you choose to use these methods of shipment, the cost will be billed to you with your analytical services. Additional details are included in the documentation located inside of the sample cooler.

How do I interpret my laboratory report?

Your sample analyses report will provide general information and should answer many questions you may have. If you need additional assistance, please contact your project manager.